FAQ

 

FAQ

milena.mallory@gmail.com

SHIPPING

Q What are the options for shipping?

A Standard shipping (USPS Priority 1-3 days) is available for $7.00 per order for all items other than earrings. If you are only ordering earrings, the shipping price will be $3.00 (first class mail).



DAMAGED goods

Q I got my item and it was broken! What do I do now?

A Oh no! Send me a picture of your damaged item and we can go from there.



Earrings & Custom Orders

Q
I want a pair of earrings but it says there is a 1 week turnaround. Is there any way I am able to receive them sooner?

A These earrings are handmade and made to order. Unfortunately I am not able to promise an earlier shipment date at this time.


Q
AM I able to get a custom color of earrings made not available on the website?

A Yes! But I will need additional lead time to complete custom orders. E-mail me and we can talk details: milena.mallory@gmail.com


Q
I want make a bulk order of earrings can I do that? Do you have wholesale pricing?

A
If you would like to make a bulk order (more than 5 pairs) send me an E-mail and we can chat details. Wholesale pricing is available but lead times to complete the order will vary.



RETURNS

Q Do you currently accept returns?

A Because of the small nature of the shop I am not currently accepting returns/refunds/exchanges. If you have any issues with your product send over an e-mail and we can get it sorted!